Help

Quick Links

Creating a New Profile
Registrations and Receipts
Claiming CE Credit
Evaluations and Certificates
Tests
Transcripts
Using Mobile App
SMS Texting
Troubleshooting
Further Questions

Ascension Care Team - Click "Sign in" at the top of the screen and select "Ascension care team" to enter in your Ascension credentials.

Non-Ascension Care Team -Click "Sign in" at the top of the screen and select "Non-Ascension care team" and then click on "Don't have an account?" This will lead you to enter your information and set up your profile in the system.

How to access and manage your registrations and receipts
  1. Click the "My CE/CME" button on the top right-hand side of the screen.
  2. Click the "Registration & Receipts" button.
  3. You can view all the activities you have registered for and, if an activity has a fee, you can view your receipt. To view the receipt, click the "Receipt" button.
  4. You will see the receipt details for the activity including payment information.
  5. Receipts may be emailed. Enter the email address where you wish to email your receipt and click the "Send" button.
 

How to self-claim credit via Texting

Please see our help section below for instructions on SMS Texting to claim credit.


Note: If this is the first time you are texting your attendance, you must first pair your mobile number to your account. Text your email address to (844) 924-2995 to opt-in to the text message attendance program. You will receive a text notification indicating your phone number has been paired. Attendance and credit can only be recorded during an activity and up to 24 hours after the activity concludes.


QR Code via Mobile app – This will give you access to the "Scan Attendance" option by using a QR code if one is provided during the activity.

How to complete the conference evaluation and download your CE/CME certificate:

  1. Click the "My CE/CME" button on the top right-hand side of the screen.
  2. Click "Evaluations and Certificates" - this will allow you to view evaluations that need to be completed or email certificates for activities you have already completed


How to complete the conference evaluation and download your CE/CME certificate via CloudCME® app:

  1. Download App if you have not already
  2. Open the app, use organization code "Ascension-CE-CME".
  3. Login using the email address used to register for the conference.
  4. Select "My Evaluations" on the menu.
  5. Select the correct activity.
  6. Complete the evaluation.
  7. Select "My Certificates" on the menu to access the CE certificate.

How to access and complete your activity tests:

  1. Click the "My CE/CME" button on the top right-hand side of the screen.
  2. Click the "Tests" button.
  3. Locate the activity and click the "Test" button.
  4. Complete the test. Once you have completed the activity test, the button will update to "Test Complete." You can view your test results by clicking the "Test Results" button. You can print or download your test results. Oftentimes, there is an additional button so that you may view activity content.


How to access and complete your activity tests via CloudCME® App:

  1. Download the CloudCME App if you have not so already
  2. Open the app, use organization code "Ascension-CE-CME".
  3. Login using your Employee ID OR email address and password.
  4. Select "Tests" on the menu, if available.

How to access and manage your transcripts:

  1. Click the "My CE/CME" button on the top right-hand side of the screen.
  2. Click the "Transcripts" button.
  3. Select a date range for the transcript records you wish to access by entering in a Start and End Date. You can email or download your transcript.
  4. You can upload a transcript for activities that you completed externally to your organization by clicking the "Upload" button and selecting the file you wish to add to your CloudCME® transcript. The appended transcript will display at the end of your CloudCME® transcript.

How to access and manage your transcripts via CloudCME® app:

  1. Download the CloudCME App if you have not so already.
  2. Open the app, use organization code "Ascension-CE-CME".
  3. Login using your Employee ID OR email address and password.
  4. Select "My Transcript" on the menu, if available.
  5. Select "View," "Email" or "Save to My Device" depending on the action you wish to take.

The CloudCME® mobile app provides quick access to most of the CloudCME® functions. You only need to download the app and login once. Then you will be able to use all of the app's functions

Download Links:

Download the app for free from the app store and login using their organizational code Ascension-CE-CME and then enter your CloudCME® login name and password. Both institutional Single Sign-On and non-Single Sign-On CloudCME® account types are supported.

Apple iOS: https://itunes.apple.com/us/app/cloudcme/id624053130?mt=8
Google Android: https://play.google.com/store/apps/details?id=com.mul web.checkin


How to use the mobile app:

Step 1: Download the CloudCME App if you have not so already
Step 2: Open the app, use organization code "Ascension-CE-CME".
Step 3: Click the Login or Create Account button.
Step 4: Login using your Employee ID OR email address and password.

The features that are available in the CloudCME® mobile app are set by your institution.

Your CloudCME® mobile app features may include:

  • My Profile: Allows you to create and manage your account in CloudCME®.
  • My Evaluations: Allows you to complete activity evaluations.
  • My Certificates: Allows you to view, print or email certificates.
  • My Transcripts: Allows you to view, print or email your transcript.
  • Online Courses: Allows you to access online activities and complete them.
  • Syllabus: Allows you to view activity syllabi, view up-loaded presentations and take notes on the displayed presentations.
  • Calendar: Allows you to view upcoming CE activities.
  • Scan Attendance: Allows you to record your attendance, when applicable.
  • Audience Response: Allows you to participate in audience response polls, when applicable.
  • Faculty: If you serve as faculty to CE activities, this allows you to access and complete your faculty assigned tasks including disclosure of financial relationships. The mobile app menu may vary depending on your institution’s policies.

How to do SMS Texting for Attendance Purposes

These instructions assume that you have an active account in CloudCME®.
If you do not, please set up your account first. You can find instructions on how to set up your account through the app in the Using the Mobile App Section.

You can only record your attendance during the activity or up to 120 minutes afterwards.

  1. First, you must pair your mobile phone to your account in CloudCME®. Text your email address, entered in your Profile, to (844) 924-2995. You will receive a message that the phone number has been updated. This is a one-time operation.
  2. To record your attendance to an activity, text the activity id or code that has been provided for your activity. You will receive a message back that verifies your activity attendance has been recorded. 

NOTE: You can only record attendance once to an activity.
If you try to record your attendance for an additional time, you will receive a message informing you that your attendance has already been recorded. If you attempt to record your attendance to an activity for which you are not registered, you will receive a message informing you that you are not registered for the event.

System does not recognize my email:

  • Ascension Users: Sign in by clicking on “Ascension Care Team” to use your Ascension single sign on credentials.
  • Non-Ascension Users: Ensure to try all email addresses you may have used to log into the CloudCME system. Please email [email protected] for assistance.
  • If you have never received CE/CME credits from Ascension previously, click ‘Sign In With Your Email and Password’ and then ‘Don’t Have An Account’ to create an account. 

Password isn’t working:

  • Ascension Users: Contact the Ascension Technologies helpdesk to reset your single sign on password. 
  • Non-Ascension Users:  Click ‘Forgot Your Password’ and enter your email address; an email will be delivered with a link to set up your password. 
I’m locked out of the CE portal:
  • After a certain number of failed attempts to login, your account will be locked. IPCE staff can unlock your account for you. Please email [email protected] for assistance.
The site is loading with errors or missing images:
  • As of June 15, 2022 Microsoft will no longer be supporting Internet Explorer 11. For the best experience with CloudCME, we encourage all customers to use supported browsers such as Chrome, Firefox, Safari and Edge.

For any further questions, please email [email protected] for assistance. Please be specific in your email regarding your concern. A member of our Ascension team will respond within one business day.