Congdon Lecture Series 2024 - Crucial Conversations

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Wednesday, September 11, 2024, 7:30 AM - 3:30 PM EST, Ascension Michigan: Ascension Genesys Hospital


AMA PRA Category 1 Credits™ (6.50 hours), ABS CC (6.50 hours), ANCC Contact Hour(s) (6.50 hours), AOA Category 2-A (6.50 hours), ASWB Credit(s) (6.50 hours), General Attendance (6.50 hours), IPCE Credit(s) (6.50 hours), Non-Physician Attendance (6.50 hours)

This Primary Care Conference on Crucial Conversations, we will explore the pivotal role of effective communication. This comprehensive conference is designed to equip primary care professionals with the skills needed to navigate challenging conversations that often arise in clinical settings. From receiving feedback to addressing implicit bias and managing crises, our expert speakers will provide valuable strategies for fostering understanding and adherence. Whether it's engaging with LGBTQ+ patients, handling patient non-adherence, or dealing with unexpected crises in the office, this conference will empower you to enhance your communication skills, leading to better patient outcomes and more satisfying clinical interactions.

1. Develop a crisis management plan that includes effective communication strategies, coordination with mental health professionals, and referral procedures for patients experiencing psychiatric emergencies.
2. Apply ethical principles to recognize and mitigate the impact of implicit biases in patient care, ensuring equitable treatment for all patients.
3. Develop personalized care plans that incorporate patients' medical beliefs while ensuring adherence to evidence-based medical guidelines and promoting optimal health outcomes.
4. Identify common health disparities and unique healthcare needs faced by LGBTQ+ patients and understand how these factors influence clinical care.
5. Develop individualized care approaches that address the specific needs and circumstances of patients to improve adherence and overall health outcomes.
6. Implement actionable steps for continuous improvement based on feedback, fostering a culture of open communication and professional growth in their practice.

This activity was planned by and for the healthcare team, and learners will receive 6.50 IPCE credits for learning and change.

Cancellation Policy

Cancellations received in writing no less than 20 days before the course will be refunded, less a 20% administrative fee. No refunds will be made on cancellations received after that date. Please send cancellation requests to [email protected]

Ascension reserves the right to cancel or postpone this program if necessary; in the event of cancellation, course fees will be fully refunded. We are not responsible for other costs incurred such as non-refundable airline tickets or hotel penalties.

Accessibility Statement
 
Ascension is committed to ensuring that its programs, services, goods and facilities are accessible to individuals with disabilities as specified under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Amendments Act of 2008.  If you have needs that require special accommodations, including dietary concerns, please contact the CE/CME Coordinator.

Ascension adheres to ACCME Criteria, Standards and Policies regarding industry support of CE/CME. Disclosure of faculty and their commercial relationships will be made prior to the activity.

Mitigation of Relevant Financial Relationships

Ascension adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. Any individuals in a position to control the content of a CE activity, including faculty, planners, reviewers or others are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity.

Wednesday, September 11, 2024

No commercial support was received for this activity.